Customer Questions Answered
What is UKTradeStreet?
UKTradeStreet helps customers get in touch with reliable and professional tradesmen in their area, be they builders, planners, architects etc. We cater for home owners wanting to improve their homes, perhaps you need a painter, carpenter or roofing contractor. Also commercial companies with larger scale projects such as building fit outs, shop conversions etc.
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How does it work?
It's really simple:
1. Describe what you need doing, where you are, and when you'd like to start.
2. You receive quotes from UKTradeStreet registered tradesmen.
3. Choose your tradesman - we put you in direct contact with up to 8 qualified tradesmen in your area.
4. Provide feedback so that everyone can also know how well your tradesman performed.
YOU ARE UNDER NO OBLIGATION TO ACCEPT ANY OF THE QUOTES.
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How much does it cost?
It is completely FREE to customers. Tradesmen pay us a small fee to quote for jobs.
Therefore please only post REAL and GENUINE jobs.
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How do I join?
We need your email address, name, address and a contact number. It takes less than a minute to join. We respect your privacy and will only use this information to find you a tradesman for your job. If you ask us to remove you from our database or stop sending quotes, we will do this immediately.
Click Here to see our Privacy Policy.
Click Here to Join.
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What kind of tradesman are there on UKTradeStreet?
Only those that are willing to deliver a higher quality of service, we take care to attract the right tradesmen. Many tradesmen join us through direct recommendation from other members, others are reference-checked before we allow them to join. We take time to speak with new applicants and reserve the right to refuse membership. We recommend their certification of trade associations is up to date, as well as their public liability insurances.
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How many quotes can I get?
Up to eight quotes, or fewer if you prefer. We'll do the chasing for you, if one tradesman is busy we'll find others to quote.
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How do I know when a tradesman wants to quote?
We'll contact you straight away by email. We send you the contact details and in the email you'll find a series of quick links which take you directly to your account where you will see a history of responses to your bids as well as contact numbers.
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What if I change my mind?
Please tell us ASAP so we can stop contacting trades people on your behalf.
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What if I have enough quotes?
Again, please tell us ASAP so that we know to stop contacting tradesmen.
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Why can't I just pick a tradesman from a list?
You can, but this is a better way. You get quotes from quality trades people who have been vetted by people like you, and who belong to recognised trade associations. Also they come referenced checked and recommended by their customers.
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What about my privacy?
We absolutely respect your privacy. We do not share information with external third parties and will only contact you about the jobs you post.
Click Here to see our Privacy Policy.
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What about feedback to UKTradeStreet?
We welcome your feedback and views on how we might serve you better, so please do let us know what you think.
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Tradesman Questions Answered
What Is UKTradeStreet?
UKTradeStreet is a site that notifies you the tradesman of jobs in your area relevant to your business. Customer post their jobs to the site, then we notify you if it's in your area and the type of work you're interested in. We cater for the home domestic market i.e. customers needing a painter, plumber etc. As well as for commercial customers needing building conversions, shop fitters etc.
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How Does It Work?
It's simple - just 6 easy steps:
1. You register your business, letting us know where you're based, the types of work you do and the distance you're willing to travel.
2. Customers post jobs to the site describing the type of work they want done, address, when they want to start and approximate budget.
3. You receive email and SMS notifications of jobs in your area matching your trade(s) i.e. carpenter, decorator etc.
4. You choose what work you want to quote for by logging onto the site and clicking Quote Now on a job. You enter details of your quote, this could be an estimated price or asking the customer for more information or to see the job.
5. You're then free to discuss the job directly with the customer and agree a visit.
6. Obtain feedback from the customer. Build up your ratings to show new potential customers.
Click Here to Join.
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How Much Does It Cost?
Membership - Free.
Email notifications about new jobs - Free.
Standard quotes - 1 credit per quote. Credits can be bought as follows:
£20 will buy you 10 credits = £2.00 per quote.
£40 will buy you 25 credits = £1.60 per quote.
£60 will buy you 40 credits = £1.50 per quote.
Premium Quotes - £3.00 per quote.
SMS notifications - 15p per message.
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What Are The Benefits To Me?
Advertising online, in newspapers and in printed directories is expensive and may result in only a few customer enquiries. UKTradeStreet on the other hand delivers REAL jobs to you, all you need to do is check your e-mail inbox, it's that easy. Since you only pay when you quote it's a no risk service.
Also, good feedback from local customers will help grow your reputation and boost your business. Customers will pay a fair price for good quality work from a tradesman they can see has been well-rated by others. You can focus on the work you want, when you want it. Over time you'll spend less on traditional marketing and you'll waste less time travelling.
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How Do I Join?
We need your email address, name, work address, a contact number, what types of work you'd like to quote for, and how far you want to travel. Click Here to Join.
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What Are Bonus Free Jobs?
Every now and then a job will be free to quote. This means you will not be deducted any credits to quote for it. It is our way of saying thank you and is absolutely FREE.
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What Are Premium Quotes?
A maximum of 6 standard quotes are allowed per job. After that up to 2 business can submit a premium quote for £3 each. After that the job is completely closed - no more quotes. You submit a premium quote in the same way with the same details, it simply allows you to quote later if you're late seeing the job.
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Who Can Join As A Tradesman?
Only those that are willing to deliver a higher quality of service will benefit, so we take care to attract the right tradesmen. Many tradesmen join us through direct recommendation from other members; others are credit-checked before we invite them to join. We take time to speak with new applicants and reserve the right to refuse membership. We recommend also your certification of trade associations is up to date, as well as your public liability insurances.
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How Do I Pay?
Payment is via PayPal credit card billing system. Depending on how much you pay you will get a number of credits added to your account (see section How Much Does it Cost). From these credits you make your quotes, each standard quote costing you 1 credit.
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Can I Pay By Debit Card?
Yes you can, we accept most debit cards including Maestro, Switch and Solo.
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How Do You Publicise UKTradeStreet?
We advertise nationally, in directories, in the press and on-line. In addition, tradesmen who have been rated can be picked up by search engines (such as Google) which will give you additional publicity.
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How Will You Help Me Grow My Business?
We attract customers who are looking for reliable tradesmen, and who are willing to pay a fair price for good quality work. We help you build a meaningful and valuable reputation in your local area: stronger ratings lead to more work and higher earnings for you.
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How Do I Know When I've Received A New Enquiry?
When we receive details of work that may be of interest to you, we'll send you the details by email and by SMS message (if you signed up to receive SMS).
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How Can I Get More (Or Fewer) Enquiries?
If you'd like to receive more (or less) job alerts then please check your Skills and Maximum Distance settings - adjusting these will affect the number of referrals we send you.
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How Do I Get A Customer's Contact Details?
By quoting for the job. In each job referral email you'll find a link to the job in question. Clicking the link takes you straight to the job. From there if you quote for the job you'll see the customer contact details immediately.
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Can I Choose The Work That I Want?
We'll only send you the type of work you want, within your own local area. In each case you can still decline to quote; it is totally up to you.
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How Do I Give A Quote?
Either click on the link in the email we send you or go to the site and call up the job. Then click the Quote Now button. It's up to you what information you enter in the bid screen. You could simply tell the customer about your business and ask them to contact you. Or you could give the customer an estimated price, an itemised work-list, start date and estimated duration for the work. The price is normally firmed up after seeing the work. We recommend to our customers they only accept quotes in writing.
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How Do I Get (Or Stop) Mobile Text (SMS) Messages?
Log in to your 'My Accounts' page and un-tick the SMS notifications in the Update your Profile section.
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How Can I Tender For A Job When The Description Is Insufficient? Can I Request More Information?
It is not possible to ask for any further details about a job without actually tendering for the job. In cases where the description is insufficient for you to provide even an approximate quote, then in your tender message, you simply confirm that you are be interested in providing a quote for the job in question, as well as any other information relevant to the customer.
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